By Jeff Charles, Small Business Trends
Rhino Linings Corporation gathers over 225,00 email and phone leads each year. Over 1.1 million visitors frequent our websites to enter our consumer promotions or seek a quote for their vehicles.
According to the Harvard Business Review, companies that follow up within an hour of receiving an online query from a potential customer are actually almost seven times as likely to qualify that lead (have a good discussion with a key decision maker) than those who contact prospects only an hour later.
Furthermore, following up in this time period made companies more than 60 times more likely to qualify the lead than those that waited a whole day or more to make contact.
Talk to Your Leads
Here is a sample of the most recent emails we have received from consumers who were actively seeking quotes or were ready to purchase a Rhino® liner but Rhino Linings dealers never followed up:
Best Follow Up Practices
Don’t lose potential revenue by ignoring these valuable sales leads — whether they try to connect with you by phone, email, or in person. Read more about how to effectively follow up on sales leads.